We rarely work from home. Usually, it's just to check e-mails or to do some light work before taking a shower in the morning. For this, we use GoToMyPC. It works good enough, but sometimes it lags or stalls out. We are also concerned about using this on a public wifi such as at a hotel.
Recently, one of our employees has expressed an interest in working from home 2 days a week. We want to accommodate this.
Our computer consultant is recommending we switch to using Microsoft's built-in Remote Desktop. He says the speed and security is better, even over public wifi. It comes with some upfront costs. He says we will need to upgrade our firewall and switch. We also need to configure all computers with new IP configuration from a "Class C" network to a "Class A". Not exactly sure what that means.
Anyhow, just wanted to get some thoughts and opinions from others. Thank you.