Out of curiosity, what is your preferred method for client communication.
So why am I posting this especially on a Sunday evening?
Well Monday. March 11, a prospective client, a sister of a new client, called my business number to make an appointment. She asked that I text her my address. The biggest mistake I could ever make? Since then, all she does is text (and we still havent met, she's got the craziest schedule and keeps canceling). I return her texts with a phone call from my business line and she returns the call with a text. Thursday night at 9:30PM she texts me (waking up my husband plus I had just gone to bed) to cancel Saturday and to say she's available after 4:30pm SUNDAY. I called her the following afternoon and left a message that I just saw her text, that I usually do not check them that it's best to call me at my business line. Well it's Sunday night, 8:30 and as I was plugging in the cell (because it's shutting down due to low battery), the phone rings and it's her.
So, What is your preferred method of client communication? I doubt it if H&R Block texts their address to clients and they have someone in the office at 8:30 on a Sunday night.