This concerns me. I've been a Drake customer for about 13 years now. I've gone through a process of "semi-retiring" at the age of 71, and I was "sort-of" looking forward to spending the next 10 years working with some great clients; but... if I have to change software companies, I need to re-think this entire process.
Drake's been a great company and their business ethics are impeccable ... except for the one time Adam Drake censured and deleted a post of mine in their forum that was critical of Drake ...
Their forum is a great asset, and their annual one day update classes they did in Las Vegas and other cities were some of the best CE I've ever taken. But, if Private Equity gets involved, we've probably seen the last of the Update Schools. Their profit needs are much higher than medium-sized, family-owned businesses. I've been on both sides of these transactions that have worked out well for all parties, but it was many years ago, and the profit motive is much stronger now for Private Equity than it was 20 years ago.
I'm hoping that the plan is to use the Drake platform to compete with Turbotax in the personal tax arena, which wouldn't bother me. Or, maybe some other plan, that leaves the Drake professional software intact, based in Franklin. I liked what they did in establishing call centers in Nashville (in the Central Time Zone) and Virginia Beach to spread their physical plant geographical footprint a little wider.
Let's hope and pray that Phil hasn't decided to abandon this great company and its customers, and Franklin...
Mike Hartfield, CPA
Canyon Country, California
Office: 661/309-4681 Cell: 818/433-5359