He does not believe Covid is a real problem, but he is a pilot and has traveled, etc, so he does not meet our protocols for an appointment (we ask a series of questions before we allow clients to come in, as we have employees with underlying conditions that will refuse to work if we don't).
He is refusing to work with us on the phone or with Google Meet etc, even though he could if he wanted to.
I've written a nice email with him explaining that I understand his position, and perhaps people/media have over-reacted, but regardless, I ask him to help me out as dealing with employee and political reactions to Covid have not been easy on me.
But I don't expect a good result.
I will not be giving him an appointment. I am not willing break my promise to my employees.
Politics aside please, my problem is with how to disengage with him. Hawaii has not extended, and he faces balances.
Do I send him a extensions, not bill him, and disengage?