On behalf of a new client in New York, I contacted the predecessor accountant and asked them to send me the client's files, including any Quickbooks and tax prep software files. The previous accountant prepared several years of tax returns for the client. They sent copies of the tax returns and hardcopy printouts of QB reports, but did not send the software files. I called the accountant to ask about it, and they said that as a matter of company policy, they don't release Quickbooks files.
My understanding is that they are required to provide all the member-prepared records for the tax returns, including the QB and tax prep software files, if instructed to do so by the client. Am I wrong about that?