I'm trying to get into UT16 to make backups of everything and yet again, it is not allowing me access. It is giving message "User ____ does not have privileges to access this area of UltraTax CS." I am using an Admin account. An Admin account is set up in the TR Portal for software. It is not even getting me to the login screen (did that appear in 2016 or 2017?).
UT15, UT17, and UT18 open without issues. I cannot identify any file issues when comparing the overall structures.
There used to be support articles for this but it appears TR has kindly removed them. Anyone recall the solution? I do not have original backups from a few years ago to restore everything for UT16, only the data files, and I really prefer not having to uninstall, reinstall, and reconfigure. Like I said, I have experienced this many times before but since it has been so long, other than I do know the solution is very simple but I do not recall it being permission settings within Windows.
I now remember yet another reason I abandoned UT. I'm inclined to install LaCerte back to 2015 and convert only certain clients, and just rely on the PDF copies I have for everyone else.