How often do you get client meltdowns upon hearing their tax owed? What was the worst?
Couple of years ago a client took about $75k out of his retirement to help his son through a divorce and extended unemployment. When I told him what he owed he literally broke down crying in my office. sobbing, hard. It never dawned on him that he'd owe tax on the money. Which of course meant he had to take another distribution to pay the tax.
This year an attorney client decided to go mostly self employed! When I told her the tax bill she had a complete breakdown in the chair. After about 20 minutes she paid me cash, refused to sign the 8879 saying not to efile it / she'd take care of it. Obviously she's not filing. She's a 67 year old attorney and has <$50k saved for retirement after all her retirement plan distributions the last 10 years (she has some home equity but not a ton). This year she took out $25k to pay part of her daughter's wedding and had nothing withheld.
The nice part is neither blamed me at all - 100% courteous to me.