Anyone else have a large increase in clients asking questions about how the use the online payment functions for the IRS? 25-30 questions in the past week from clients about how to pay their taxes. Even a few non-client calls to the office that just wanted (free) help on how to pay.
We try to be helpful when we can, but we don't spend a lot of time figuring that part out for clients. Curious if other tax firms are providing detailed support in that area.