We used intuit online payroll (IOP) for accounting professionals for several years to serve about 40 payroll clients.
In thier transition away from "IOP", intuit just sent each of our clients an email inviting them to log in for full service payroll, where intuit files all payroll taxes and payroll tax returns (for less that what we charge them, though i suspect it will not include support for some state filings which intuit has never implemented for Hawaii).
I feel like this is a bit underhanded and quite damaging to my practice. We knew that they would transition the services to another format, but I didn't know that they would offer our clients a cheaper and less complete service disguised as the same thing we do for clients.