How does your firm treat the credit card processing fee?
In my past life we took the 3% charge on the firm side assuming our fees already reflected that cost.
The current situation I'm experiencing is the 3% fee being passed to the customer where every time a customer pulls out a card they're hit with the "we charge 3% to use that" speech and I really just hate that, a lot.
I know there are a couple of practitioners here who charge client's a fee for using a check to encourage maintaining a completely electronic office, I'm not quite there yet but would like to get to at least half of our client's using a card.