Using Drake with Windows 7 Pro? Internet Connnection Problem

Key tips and advice the working tax pro can use.
#1
irc162  
Account Deactivated
Posts:
384
Joined:
5-Jan-2015 5:34pm
Went to E File an extension on Drake could not get it to recognize my Internet Connection. After much trial and error, and after going through the Drake Troubleshooting checklist, I called support. Apparently, Drake changed some connection protocals this year. Would have been nice if they told us about the change, but so be it. If you have this problem, here is how to fix it:

Use Control Panel to get to Internet Options. Under Advanced, at the bottom, there are boxes for Use SSL and Use TLS. Uncheck all the Use SSL boxes and check all the Use TLS boxes and you should be good to go.
 

#2
Posts:
818
Joined:
22-Apr-2014 12:02am
Location:
Lower 48
I'm not a Drake user but thanks for the helpful tidbit. It's posts like these that can help all of us when a problem arises.
 

#3
makbo  
Posts:
6840
Joined:
23-Apr-2014 3:44pm
Location:
In The Counting House
Only one year left before that ancient operating system is no longer supported.
 


Return to Tax Prep: Important tips and advice



Who is online

Users browsing this forum: No registered users and 6 guests

cron