Hi,
I recently signed up to use the IRS TIN verification tool on the IRS website.
After many tries, I managed to complete the application and use it a few times. I've found the log in process very prone to errors. I'll go through the l process and right before it brings me to the application, it logs me out.
I've tried it using chrome and Internet explorer. I called the IRS Efile help desk and they said I need to use Internet explorer with all other browsers closed. Nevertheless, almost every time I login regardless of how I do it, the system logs me out.
Would anyone have any advice on how to remedy this?
The TIN verification tool would be very useful, if I could just manage to log on.
Thanks.