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Drake Software Hangs on Calculation

Key tips and advice the working tax pro can use.
#1
Posts:
1901
Joined:
24-Jan-2019 2:16pm
Location:
Shark on a Cash Reef
Sometimes, out of the blue, it seems to take 5-10 minutes when I try to view the return.

It does not seem to be taking up much in the way of resources in the task manager.

Anyone else having this issue?
 

#2
Posts:
2998
Joined:
21-Apr-2014 11:24am
Location:
North Carolina
First year Drake user and I have had no problems, running it on an eight year-old laptop.
 

#3
CathysTaxes  
Moderator
Posts:
3233
Joined:
21-Apr-2014 9:41am
Location:
Suburb of Chicago
ItDepends wrote:Sometimes, out of the blue, it seems to take 5-10 minutes when I try to view the return.

It does not seem to be taking up much in the way of resources in the task manager.

Anyone else having this issue?

No, but I'm not running it on a server. Old Dell desktop.
Cathy
CathysTaxes
 

#4
CP Hay  
Posts:
141
Joined:
3-Apr-2019 5:24pm
Location:
NEW YORK (NY)
No issues here. 10 year old laptop.
 

#5
TaxCut  
Posts:
258
Joined:
24-Feb-2017 12:05pm
Location:
California
Yes. I've noticed the same problem. Thought it was the computer but apparently not. Haven't called Drake about it.
 

#6
Posts:
814
Joined:
3-Sep-2021 4:01pm
Location:
OH
I've had this happen, though not as long. Does it happen on every return or just that specific one?
 

#7
ATSMAN  
Posts:
2094
Joined:
31-May-2014 8:34pm
Location:
MA
Run with Task Manager open and see what other software kicks in the background. I have had situations where the Anti Virus was hogging Disk so much that it was at 100%. Nothing will get done until it drops below 100%.
 


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