The few times I've needed transcripts I would just call, fax the POA and they would fax the transcripts but of course that stopped a month or two ago. A month ago I was not in a huge rush so I faxed the POA to the CAF unit, waited a week and pulled the transcripts from E Services. Fine. Now I need them quickly so I read somewhere or was told I can call, fax the POA, they will send the transcripts to my secure mailbox and I can pull them up within an hour or so. That has not worked. I keep getting CAF check failed. I've now faxed the POA twice, both times I was told no problem you should be able to log in and get them almost immediately but I just tried again now after faxing the POA the second time yesterday and still CAF Check Failed.
I tried calling the E Services helpline 3 times about this and all I get is the call volume message and it hangs up.
I am stuck and I need those transcripts. Any ideas?
Bob