CornerstoneCPA wrote:I experience continuous crashes or freezing of QBD, mostly 2018 and 2019, though it has been occurring more with 2019. Nothing wrong can be found with the data files or installations, everything else runs perfectly on my PCs and other computers where I have experienced routine issues with QBD crashing.
Well, anecdotes are anecdotes. My story is the opposite: I have been using QBD since version 2007 as I recall, and I don't think I've experienced more than maybe two or three crashes in all that time, on dozens of different company files and at least 3 or 4 different computers. And those crashes were anomalies, they never happened again with the same file.
More importantly, if there were system-wide bugs with Quickbooks version 2019, I read enough different news items and blogs on QB that I'm sure I would have seen someone write about it before now.
It does seem pretty clear that something in the user's environment, either Windows config, hardware, or maybe even a network issue (especially since you say doing payroll triggers the freeze) is causing the problem, not a bug in the QBD software itself.