Shocker, I Know!
I'm trying to fix a host of problems in a clients QB Online company and am stumped by one area in particular. I am analyzing all (yes, all) transactions running through the cash account trying to determine which are duplicates, which are phantoms and which are kinda close to correct.
Generally this does not pose a problem, I have a long history as an auditor and can trace transactions between sources with the best of them. Where I am getting hung up is why are sales invoices posting to the cash account? I'm at a loss for how to correct this since the invoices show as being paid and I don't want to create more trouble by deleting the transactions and then having unapplied payments to deal with.
I swear, some days technology does not equal progress.