my client has a problem with customers not getting invoiced.
he tried to recruit another person to assist, but she quit after one day.
I told him that we need to work on better office procedure, to keep stuff from falling through the cracks. So i said I wanted to be in the loop, so now he emails me when they create a new invoice.
but what do i do with this information? I need to compare the invoicing in the QBO system against the emails, so if I don't see an invoice created, i say something?