TheAnswerMan wrote:Sounds to me like it could be an issue with lack of support/updates related to 2019. Especially since all imports stopped at once. Are you able to move clients to a newer version of QB or at least test to see if the bank feed files import to a newer version?
I don't think it is. The only reason bank and cc feeds no longer work in 2019 is because the downgraded 2023 desktop version is now $800/yr. Feeds were disabled for the older version to sell the downgrade. Intuit didn't like that people used their older versions (accounting hasn't changed in 30 years) which cost about $500 which you could use forever if no payroll was involved. So now I'm moving to an 800/year subscription model which means, with increases, I pay over 14K for 10 years of subscriptions. It may be cheaper to hire someone to do the data entry for 1 cc.