I advertise in a magazine that is island wide even though I only actually do business on my side of the island. This morning I had a call from someone on the other side of the island who saw my ad. He wanted to know if I serviced his side and I told him I don't travel there but I have clients in several different areas (including on two other islands). He wanted to now if I could send him some literature on my fees, the things I do and don't do, explain to him what tax preparation is, and provide my website. I told him I don't have a website nor do I have the type of literature he was requesting, then told him about the services I do offer. I've had this type of conversation before and it usually answers the question of the person speaking. This person seemed irritated that I didn't have and didn't seem inclined to want to prepare something just for him, after awhile he was just plain annoying and I decided I didn't want him as client anyway.
I'm just wondering what kind of literature some of you might be utilizing to send out to someone making a call like this? BTW, going to the other side of this island is a goodly distance and takes a considerable amount of time, so I just don't do that.