TR can't develop software if their lives depended on it.
Fortunately Practice CS is the only product we use in their suite. We stopped paying the annual fee for "updates" 3 years ago? It sucks they have virtually abandoned this product. We migrated over from their prior program, Practice Solutions, because they stopped supporting that. We were afraid one day it would just stop working. Now, we are going to have to think about doing another migration soon.