I did the pilot program for TaxAct a few years ago. They paid very, very well and we got the software for our own practice thrown in.
When they started offering the service to the public, we were offered jobs at $35-38 per hour. Robert Half managed it for them and, to put it as kindly as possible, made a right sow’s ear of it. But if you can get in and past Robert Half, it’s not a bad gig. The only issue is that, in my view, those who used the service really should have engaged a tax professional. Our target was 26 minutes with a maximum of 28, so we could be ready for the next client. Numerous clients had to re-book because we had quite a bit of stuff to untangle.
TaxAct provided a computer and a backdrop that you were required to use. You will need a good internet connection, especially if you are going to be on video.
I did 10-15 hours per week and did a maximum of two hours at a time. I don’t think I could have stayed on the phone for longer than that at one sitting. You have no idea what is coming next and I found that draining. There will be rules about what you can, and cannot, do. For instance, we were not allowed to ask any questions on foreign tax credit.